Suitable Methods to Eliminate QuickBooks Error 3371 Quickly

Estimated read time 3 min read

QuickBooks error 3371 is a common licensing error that occurs when the software is unable to validate the license data. This issue typically arises after a system hardware or software change, a Windows update, or due to corrupted or missing license information. The error message usually reads, ‘Could not initialize license properties.’ 

It in hibits users from accessing their QuickBooks company files, disrupting workflow and productivity. Resolving Error 3371 involves various steps, including updating Windows, renaming the EntitlementDataStore.ecml file, running the QuickBooks Tool Hub, and reactivating QuickBooks. 

Seeking guidance from our QuickBooks support may be necessary to fix this error and restore normal functionality to QuickBooks. Regular backups and software updates can help prevent the recurrence of Error 3371. All you need to do is call us at +1(855)-738-0359

What Are the Leading Causes of QuickBooks Error Code 3371?

Addressing these causes involves steps like renaming the affected file, updating the operating system, and reactivating QuickBooks:

  • The absence or corruption of the EntitlementDataStore.ecml file can lead to this error.
  • Major hardware upgrades or changes to the system can affect the licensing information stored in the system.
  • Updates to the Windows operating system may disrupt QuickBooks’ licensing information.
  • Using an outdated version of the Windows operating system can lead to compatibility issues and trigger this error.

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Here’s the solution to Fix Error Code 3371 in the QuickBooks Desktop 

To work continuously in QuickBooks without any interruptions follow the below-given solutions:

Solution: Remove the ECML File

By removing the EntitlementDataStore.ecml file, QuickBooks will recreate it with the updated licensing information. This should help resolve QuickBooks Error 3371.

  • Ensure QuickBooks is closed before proceeding. 
  • Type or copy and paste the following path and press Enter. ‘C:ProgramDataIntuitEntitlement Clientv8’
  • If the ‘ProgramData’ folder is hidden, you may need to show hidden files and folders in Windows.
  • In the folder that opens, find the ‘EntitlementDataStore.ecml’ file.
  • Close the window after deleting the file. You will likely be prompted to re-register and activate QuickBooks.

Solution 2: Alter the File Name in the Entitlement File

By renaming the EntitlementDataStore.ecml file, QuickBooks will create a new one upon startup, helping to refresh the licensing information and potentially resolve any licensing-related issues.

  • Make sure QuickBooks is not running. Type or copy and paste the following path and press Enter.
  • If the ‘ProgramData’ folder is hidden, you may need to show hidden files and folders in Windows.
  • In the folder that opens, find the ‘EntitlementDataStore.ecml’ file. Select ‘Rename’ by right-clicking on this file.
  • Change the file name to something like ‘EntitlementDataStore.old’ and press Enter.
  • Launch QuickBooks and open your company file. QuickBooks will create a new EntitlementDataStore.ecml file.

Conclusion

QuickBooks error 3371 signifies a license validation problem, hindering access to company files. Resolution involves file renaming, using the QuickBooks Tool Hub, and reactivation. Backup and updates can prevent reoccurrence. Make sure to speak with our team of experts at +1(855)-738-0359.

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